What should I do if there's an error with the order return eligibility on the website?Updated 2 months ago

If you encounter an error on our return portal regarding the eligibility of your order for a return, please contact customer service. We will review the error and, if your order is indeed eligible for a return, we will assist you by creating the return form and sending you the next steps shortly. We apologize for any inconvenience caused by system errors. save me aaa